Microsoft Dynamics CRM 2013 is arguably the best overall Customer Relationship Management solution on the market today No other CRM product matches the unique combination of features, flexibility, innovation, and value. With an intuitive new user interface, Dynamics CRM 2013 gives your employees quick access to all of the information that they need to sell more, market more efficiently, and wow your existing customers with terrific customer care. Microsoft Dynamics CRM makes it easier than ever to collaborate thanks to built-in business social features and to drive outcomes with its unique process-driven approach.