A job card is a detailed description of work that is performed for a work order. If something goes wrong, like a human error or heaven forbid the job card gets lost, it could mean money lost. The solution? Businesses can evolve and make use of job card management software to create and manage job cards instead.
Below are the highlights of such a system
- Job card created by data entry operator based on the work category- security, admin, operations etc.
- Review by the line manager and assign to the right technician, mention the time to complete and job severity
- Job performed by security associate as per the instructions. Escalation if job not completed as per the specified timelines
- Final review by the line manager
- Customer satisfaction survey by the end customer to review the quality of service
- Dashboards to give key indices related to timelines, departments with maximum job cards, most efficient technicians etc.
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